Customer Relationship Management (crm)
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Comparison tools for CRM vendors, IT decision-makers, consultants, and educators. Online, side-by-side CRM evaluations. Daily IT articles, webcast's, and extensive knowledgebase. Free evaluation session. Free access to our articles and daily newsletter with your email. Featured white-papers and RFP sample templates also free.
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Never before has any industry seen an organization that meshes the needs of both buyers and
sellers quite the way we do. For IT decision makers the benefits are obvious. The true
testimony of our coming of age in terms of market dominance however, lies within the manner
in which the software vendors themselves have gotten behind the program. Granted, at the
outset we were a bit of a thorn in their sides. Understandably, because of our rather
extensive vetting process and stringent requirements specifically for CRM.
TEC was coined "the Rolls-Royce of decision support tools" by ZDNet
Q: How is 'Percent Match' calculated?
A: The Percent Match calculation demonstrates the real
power of the eBestMatch Engine. The Percent Match is our patented
calculation that helps IT decision makers avoid some of
the problems with simply using a weighted average (the
Ability to Meet Criteria like CRM for CRM)
calculation is a weighted average.
This calculation becomes useful when the decision maker wishes
to consider the consistency of scores across all of the
criteria in addition to the vendors Ability to Meet Criteria
calculation. The eBestMatch Engine runs through patented
algorithms to generate a Weighted Average Composite
Index (WACI), which is a number between 0 and 1. A WACI
of 1 indicates that a vendors scores were very
consistent throughout the RFI. Those vendors with
a WACI below 1 have inconsistencies in their scores
across the RFI. The degree to which the scores are
inconsistent determines the WACI. The Percent Match
is a simple calculation of: The Ability to Meet
Criteria (x) WACI.
TEC helps the IT professional in the CRM community.
reduce the time and cost involved in complex technology decisions.
Our team of consultants and technical specialists has the knowledge
and experience required to effectively assist clients in maximizing
their software investment. Our full range of professional services
has been designed to streamline business processes by providing
our clients with the capabilities to increase productivity and compete
successfully against time in areas including CRM
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